![]() Your agent software is too old, and Workload Security doesn't support upgrading it anymore.There are connectivity restrictions between Workload Security and agent computers.Sometimes you may not be able to upgrade the agent software from the Workload Security console. If you set Agent Version Control to a specific version on a certain platform, then the Scheduled Agent Upgrade Task does not upgrade the agent on that platform. For details, see Scheduled Agent Upgrade Task. ![]() You can create a Scheduled Task to upgrade a group of agents on a set schedule. For details, see Automatically upgrade agents on activation. If the agent is installed on Linux or Windows, you can choose to automatically upgrade the agent to the newest software version that's compatible with Workload Security when the agent is activated or reactivated. We recommend that you select the default Use the latest version for platform (X.Y.Z.NNNN). In the dialog box that appears, select the Agent Version. To identify a relay, look for the relay icon ( ). You must upgrade your relays before your agents to prevent failures. Double-click a computer that you want to upgrade and on the Computer details dialog box, click the Upgrade Agent button.Select the computer(s) that you want to upgrade, click the Actions button near the top and select Upgrade Agent Software.Right-click the computer(s) that you want to upgrade, and select Actions > Upgrade Agent Software.In the Workload Security console, go to Computers, and then do one of the following: Upgrade the agent from the Computers page For details, see Configure agent version control. What is considered 'out-of-date' is determined by version control rules you've set up. Click Upgrade Agent / Appliance Software to upgrade all out-of-date computers.In the main pane, look under the Computers section to see whether any computers are running agents for which upgrades are available.In the Workload Security console, go to Administration > Updates > Software.Continue with Upgrade an agent from the Computers page or Upgrade the agent by running the installer manually.Computers appears, displaying all computers where Software Update Status is Out-of-Date. In the alert, click Show Details and then click View all out-of-date computers. ![]() When a new agent software version is available, a message appears on Alerts. You are now ready to upgrade your agent using any of the methods described in this topic. There are not upgrade notes for AIX at this time.An upgrade on Solaris may take five minutes or longer to complete in some cases. ![]() If this problem occurs, see Fix the upgrade issue on Solaris 11. If you upgrade from an earlier build, the agent may fail to start.
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